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"Before finding SMART I.T. Services, our agency had problems..."

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"Before finding SMART I.T. Services, our agency had problems with frequent downtime and costly hourly tech support fees.  We chose the S.M.A.R.T. Services Platinum plan because we feel it is a great value for the support that we receive.  No longer do we have to pay by the hour, just one flat rate  and we receive prompt service.  Our daily back-ups are monitored remotely and most other issues can be resolved remotely, including upgrades, such as our virus scan and any Microsoft updates.  For any issues that cannot be fixed remotely, a tech is sent right away.  We have been very happy with our Platinum service and our downtime is nearly non-existent now."

 

Tim Miller

President/CEO

Iott Insurance

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